Overview
FileSyncAI ("we", "our", "us") is committed to protecting your personal information. This Privacy Policy explains what data we collect, how we use it, and your rights regarding that data when you use our platform at filesyncai-production.up.railway.app and related services.
By using FileSyncAI, you agree to the collection and use of information in accordance with this policy. If you disagree with any part, please discontinue use and contact us to delete your account.
What we collect
Information you provide directly
- Account information — email address, password (hashed), user type (Individual / Company / Staffing Firm), and role.
- Profile information — name, company name, job titles, and other details you add to your profile.
- Job postings — job descriptions, requirements, and salary details submitted by companies.
- Communication — messages sent through our support channels.
Information collected automatically
- Usage data — pages visited, features used, timestamps, and interaction logs.
- Device information — browser type, operating system, IP address, and device identifiers.
- Interview data — responses given during AI interviews, scores, and evaluation metadata.
Information from third parties
- Google OAuth — when you connect Google, we receive your Google account email and profile name.
- Google Drive — with your permission, we read file names and document content (resumes, CVs) to power your profile.
How we use your data
| Purpose | Data used |
|---|---|
| Providing the service | Account info, profile, files |
| AI interview scoring | Interview responses, resume content |
| Matching candidates to jobs | Resume content, job descriptions |
| Sending notifications | Email address |
| Improving the platform | Usage data, anonymized interviews |
| Security & fraud prevention | IP address, device info, logs |
| Legal compliance | Any data required by law |
We do not use your data for advertising. We do not build advertising profiles.
Google OAuth & Drive
When you connect Google to FileSyncAI:
- We request read-only access to your Google Drive files.
- We read file content solely to extract resume/CV information for your profile.
- We do not modify, delete, or create files in your Google Drive.
- We do not share your Google Drive files with third parties.
- You can revoke access at any time via Google Account Permissions.
Data retention
We retain your data for as long as your account is active. When you delete your account:
- Your profile and personal information is permanently deleted within 30 days.
- Interview data is anonymized and may be retained for model improvement purposes.
- Backup copies are purged within 90 days.
- We may retain minimal data where required by law (e.g. billing records).
Security
We take security seriously and implement the following measures:
- Encryption in transit — all data is transmitted over HTTPS/TLS.
- Encryption at rest — sensitive data is encrypted in our database.
- Password hashing — passwords are never stored in plain text.
- JWT authentication — secure token-based session management.
- Access controls — role-based access ensures users only see their own data.
No system is 100% secure. If you discover a vulnerability, please contact us immediately at security@filesyncai.com.
Your rights
You have the following rights regarding your personal data:
Access
Request a copy of all data we hold about you.
Correction
Ask us to correct inaccurate or incomplete data.
Deletion
Request deletion of your account and all associated data.
Portability
Receive your data in a machine-readable format.
Objection
Object to processing of your data for certain purposes.
Restriction
Request we limit how we use your data.
To exercise any of these rights, email privacy@filesyncai.com. We respond within 30 days.
Children
FileSyncAI is not directed at children under the age of 16. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, contact us immediately at privacy@filesyncai.com and we will delete it promptly.
Policy changes
We may update this Privacy Policy from time to time. When we make significant changes, we will:
- Update the "Last updated" date at the top of this page.
- Send an email notification to all registered users.
- Display a notice on the platform for 30 days.
Continued use of FileSyncAI after changes take effect constitutes acceptance of the updated policy.
Contact us
For any privacy-related questions or to exercise your rights: