Sync Agent

24/7 real-time support across every agent — for your entire team.

The Sync Agent provides round-the-clock, real-time assistance across all agents on the platform. It supports staffing company employees, staffing company candidates, and individual candidates — answering questions about workflows, processes, applications, interviews, and system usage. Continuous guidance. Zero wait time. Always on.

What it does

Key Features

24/7 Real-Time Assistance Available around the clock — no tickets, no wait queues. Instant answers at any hour for every user on the platform.

Cross-Agent Support Coverage Knows every agent on the platform — answers questions about Job Automation, Email, Interviews, Analytics, and more.

Role-Aware Question Handling Understands whether you're a staffing employee, staffing candidate, or individual candidate — and tailors responses accordingly.

Instant Contextual Responses Reads the context of each question and provides accurate, relevant answers — not generic FAQ replies.

Unified Guidance for Teams and Candidates One agent that serves your entire organization — staffing firms, their candidates, and independent job seekers — all from a single interface.

Why it matters

Benefits

Continuous Operational Support Your team is never blocked waiting for answers — the agent keeps everyone moving at full speed, 24 hours a day.

Faster Query Resolution Questions that used to take hours to resolve are answered in seconds — fewer delays, fewer escalations.

Improved Productivity for Staffing Teams Staff spend less time answering repetitive questions and more time on high-value work that moves placements forward.

Better Candidate Experience Candidates get instant, clear answers about their applications and interviews — reducing frustration and drop-off.

Reduced Dependence on Manual Support No need for a dedicated support team for routine platform questions — the agent handles the volume automatically.

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